I ordered/received Ankor A20i Bluetooth headphones. My old JLAB Bluetooth headphones wouldn’t pair with my laptop. And they would discharge in the charging case if not connected to power. I was hoping these new Bluetooth headphones connect to the laptop. I’ve had good luck with Ankor products. Except for the first Bluetooth speaker I bought whose old style USB connector became loose and I had to play games with the cable to get a connection to charge it. This was definitely an Ankor problem because I had a old LG phone that I used as a music player and it required frequent charges and I never had a connection problem with it. And there was much less wear and tear on the speaker USB connector, because I had to charge it infrequently (much less often than the phone) because the battery was so good. It was a good speaker with a very long battery life, but finally I could no longer get a USB connection to charge it with. I finally bought Ankor Soundcore 3 speaker that has a USB C connection. It also has a log battery life. So far that’s worked great.
The new Bluetooth headphones wouldn’t connect to the laptop either. The computer didn’t even see them. However a firmware update was available through the Soundcore phone app. The app downloaded and installed the update…and then it connected!