Website error

Contacted my web host by email about a Firefox error message while trying to access my site

Warning: Potential Security Risk Ahead

It’s likely the website’s certificate is expired, which prevents Firefox
from connecting securely.

They created a ticket #AEX-894-5995, which they usually do and responded…I have reissued the SSL certificates. Please let us know if you need any further assistance. Now usually when I report a problem by email…they respond by email. They didn’t this time.